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Privacy Policy

Your privacy is very important to us. At Groutsmith Northwest we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our site.

Groutsmith Northwest operates several websites including groutcleaningspokane.com. It is Groutsmith Northwest’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Groutsmith Northwest collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Groutsmith Northwest’s purpose in collecting non-personally identifying information is to better understand how Groutsmith Northwest’s visitors use its website. From time to time, Groutsmith Northwest may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Groutsmith Northwest also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Groutsmith Northwest only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Groutsmith Northwest’s websites choose to interact with Groutsmith Northwest in ways that require Groutsmith Northwest to gather personally-identifying information. The amount and type of information that Groutsmith Northwest gathers depends on the nature of the interaction. For example, we ask visitors who comment on our blog to provide a username and email address. Those who wish to receive Groutsmith Northwest updates via email, we collect their emails. In each case, Groutsmith Northwest collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Groutsmith Northwest. Groutsmith Northwest does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Groutsmith Northwest may collect statistics about the behavior of visitors to its websites. For instance, Groutsmith Northwest may monitor the most popular pages on our site. Groutsmith Northwest may display this information publicly or provide it to others. However, Groutsmith Northwest does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Groutsmith Northwest discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Groutsmith Northwest’s behalf or to provide services available at Groutsmith Northwest’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Groutsmith Northwest’s websites, you consent to the transfer of such information to them. Groutsmith Northwest will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Groutsmith Northwest discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Groutsmith Northwest believes in good faith that disclosure is reasonably necessary to protect the property or rights of Groutsmith Northwest, third parties or the public at large. If you are a registered user of a Groutsmith Northwest website and have supplied your email address, Groutsmith Northwest may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Groutsmith Northwest and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Groutsmith Northwest takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Groutsmith Northwest uses cookies to help Groutsmith Northwest identify and track visitors, their usage of Groutsmith Northwest website, and their website access preferences. Groutsmith Northwest visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Groutsmith Northwest’s websites, with the drawback that certain features of Groutsmith Northwest’s websites may not function properly without the aid of cookies. The Groutcleaningspokane.com site includes a pixel that enables cookies to be dropped onto their machines. These cookies may be used to target ads to those site visitors on third party websites within Hibu’s network. Click here, if you want to learn more about behavioral targeting or to opt out of being targeted for any behavioral advertising by any member of the Internet Advertising Bureau, including Hibu.

Business Transfers

If Groutsmith Northwest, or substantially all of its assets were acquired, or in the unlikely event that Groutsmith Northwest goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Groutsmith Northwest may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Groutsmith Northwest and does not cover the use of cookies by any advertisers.


Comments and other content submitted are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, Groutsmith Northwest may change its Privacy Policy from time to time, and in Groutsmith Northwest’s sole discretion. Groutsmith Northwest encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


For more information or questions please contact us:

(208) 967-0101



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